Refund Policy

At Natural Blessings, your satisfaction matters to us. While we take pride in offering high-quality beauty, wellness, and lifestyle products, we also maintain strict health and hygiene standards. To ensure your safety and the integrity of our products, please review our updated product and return policy below.

All Sales Are Final Health & Safety

Due to the personal nature of our products, all sales are considered final. This includes:

  • Hair care products (including wigs and hairpieces)
  • Skin and body care
  • Wellness and intimate care items
  • Electrical tools (flatirons, dryers, hot combs, etc.)
  • Shapewear, waist trainers, slimming teas, supplements
  • Jewelry, watches, tote bags, crossbody bags, shopping bags, purses, luxury bags

No refunds, exchanges, or store credits are permitted unless approved by management. Store credit may be issued in select cases within the timeframes listed below.

Damaged Items

If your order arrives damaged, you must report it within 24 hours of delivery by calling 912-264-9242. Please be prepared to provide:

  • Your order/invoice number
  • Photos of the damaged item(s)
  • Photos of the packaging and shipping label

Once your claim is received, our customer service team will review it and contact you directly with next steps. Claims made after 24 hours of delivery will not be accepted.

⚠️ Altered or used items do not qualify for replacement and will be returned to the customer.

Missing Items

If an item is missing from your package, notify us within 24 hours of delivery by calling 912-264-9242. Before calling, please check if your order included multiple tracking numbers, as some items may ship separately.

To process your claim, we'll need:

  • Your invoice/order number
  • A photo of the shipping label and contents
  • A list of the missing item(s)

Note: For client privacy, we cannot assist without an order number.

Returns — Important Guidelines

  • Do not return any products without first contacting our office.
  • Unapproved returns may result in additional shipping fees, which are the customer's responsibility.
  • Shipping costs are non-refundable, and we do not cover return shipping unless otherwise noted.

Live Sale & Promotional Items

Items purchased during live sales, giveaways, or promotional deals are final sale and cannot be returned or exchanged. Free gifts are available while supplies last.

Shipping Insurance

For added peace of mind, you can purchase shipping insurance at checkout. This covers one claim for lost, stolen, or damaged packages. If you opt out of this insurance, you will need to file a claim directly with the shipping carrier.

Order Cancellations

Orders cannot be changed, canceled, or refunded once payment has been processed. All cancellation requests made after payment will not be reimbursed.

We're Here to Help

While our policies are firm to protect all customers, we are committed to providing a positive shopping experience. If you have questions or concerns, please reach out — we're happy to assist you.

Contact Us

Phone: 912-264-9242

Customer Service Hours:

  • Monday – Friday9:00 AM – 9:00 PM
  • Saturday9:00 AM – 4:00 PM
  • Sunday12:00 PM – 7:00 PM

Last updated: July 30, 2025